Thursday, February 05, 2004
Apple have emailed me a voucher code for £15 (as long as I spend £150+!); is this a regular thing or is it to apologise for TNT fucking up? Also, I've had a written apology from TNT assuring me that my complaint is being investigated and they hope to resolve it to "[my] satisfaction". What's satisfactory? Getting my iPod eventually will be (at TNT's [insuror's] expense for the replacement), but I've been royally messed about for several days, taking up work time, causing me stress and aggravation. You can't pay someone back for wasted time.
TNT, if you read this a really nice bottle of rioja would go a long way towards making me hate your company much less actively. I'm talking a 1995 vintage. A case of six bottles would possibly make me forget the whole shambles altogether.
It's weird how you hear about this shit happening all the time, things being lost in the post, and it never, ever seems real until it happens to you?
2/05/2004 01:41:00 pm